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Post Info TOPIC: no mastercard?


Member

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no mastercard?


trying to buy a kmge scene but it says you do not accept mastercard



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All our sites take MC, perhaps you're in a country where CCBill doesn't allow processing? Otherwise, you should be fine. You can always contact CCBill support as they handle the transactions directly.



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i've bought a lot of them before. I'll wait and see if it's just a hiccup on their part. if it doesn't get better I'll check with them.

 

actually, I notice that the signup form lists visa, JCB, and discover, but not mastercard.

ok, yeah, this seems to be a problem specifically with the "Vicki & Bailey" KMGE scene. Other scenes have a mastercard icon, but this scene doesn't.



-- Edited by Sahuagin on Saturday 10th of May 2014 07:32:10 AM

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so, is it a problem on your end then, or no? when you set these up, do you configure which payment methods are accepted, cause it's like you missed a checkbox or something. the Vicki and Bailey one needs someone to go in and toggle mastercard on, or something.

 

(went through all of them and it's the only one missing one of those four payment methods)



-- Edited by Sahuagin on Sunday 11th of May 2014 02:27:07 AM



-- Edited by Sahuagin on Sunday 11th of May 2014 02:45:40 AM

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well, ccbill says that it's up to you guys to determine the allowed methods of payment. if no one wants to fix it, then I guess I just can't pay for that one.

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I will check with CCBill, that scene should automatically have mastercard and visa, it isn't setup on a scene by scene basis.



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still broken... 8(

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